Frequently Asked Questions
Yes we do! Full colour printing is offered across our entire range – and at no extra cost (in most cases). For larger runs, some processes may incur additional costs for multi-coloured designs. Talk to us about your requirements.
We aim to offer whatever it is you need, this includes special finishes like foil, reflective etc.
It all depends on the nature of your job and the ultimate availability of stock. We try to turnaround orders in an average of 7-10 days but rush options are available for when you really need it quicker.
We work with a large list of brands to suit all needs and budgets and are happy to recommend to you based on your specific need. We offer items from generic brands as well as established big name brands where required.
Yes, that’s usually no problem, but please be sure to speak with us so we can understand the products you have to allow us to make the best recommendation on suitable processes to achieve the result you are looking for.
You can order single items no problem.
No we do not! The price we quote you will be the price you pay. There are a couple of exceptions, for example if you provide artwork and it is unsuitable, we may ask you to pay a small artworking fee if needed. For some larger runs or where specialist dies have to be created there may be a tooling cost, but we will always explain this clearly before work starts.
We aim to complete jobs in 7-10 days and they are shipped as soon as they are completed, generally by second class mail services, so it may take up to 2 weeks between placing an order and having your products in-hand. If you are geographically close to us, you can arrange to collect in person if looking to save time.
Unfortunately, no.
Shipping costs are determined by the order size or weight and location. These will be made clear to you at the time you place an order.
As all of our products are made-to-order, we do not accept returns, however we do where the product or the work is shown to be defective, so in the rare circumstance that you should face a problem, get in touch and we will do our best to resolve it for you.